DPS Tech News
13
Jan
2025
Do you dream of never having to remember another password ever again?
That’s what Windows Hello, Microsoft’s biometric sign-in tool is all about. It helps you log in to your Windows 11 devices quickly and securely – with just a glance or a touch.
Now, Windows Hello is getting a makeover, bringing not only a new look but also enhanced security features that are perfect for busy business owners.
If you’re not familiar with Windows Hello, it lets you skip traditional passwords and sign in using:
· Facial recognition
· Your fingerprint
· Or a simple PIN
This means faster access, better security, and a lot less frustration.
Windows Hello is invaluable for businesses, allowing employees to securely access their apps and devices without the risks associated with weak or reused passwords.
The refresh will improve the design of Windows Hello, so it fits right in with the sleek, modern look of Windows 11. The whole experience will feel smoother and easier, whether you're logging in to your computer or accessing the Microsoft Store.
Microsoft have also made it easier to use passkeys – another secure, password-free login method. With Windows Hello’s new passkey experience, you can choose your preferred sign-in method and switch effortlessly between devices.
These updates are currently in testing, but we should see a rollout soon.
Want to give Windows Hello a go? We can help, get in touch.
18
Dec
2024
If you've installed version 24H2 of Windows 11 for your business, you might have noticed an annoying glitch in File Explorer.
File Explorer is that familiar window you use to browse your files and folders. Normally, it’s straightforward – but some people are running into issues with the “See more” menu after downloading this update.
The menu, which is marked by three little dots, usually pops up below your mouse cursor, giving you options like “Select All” or “View Properties”.
But thanks to a recent bug, the “See more” menu is flying up to the top of the screen, often disappearing out of sight. And if you’re using File Explorer in full-screen mode, some menu options might not even be visible.
Frustrating, to say the least.
Luckily, there’s a simple workaround: Just make sure you’re running File Explorer in windowed mode where it shares the screen with other applications. To do this, click the square icon in the top-right corner (next to the “X” you’d click to close it).
You can then resize the File Explorer window, allowing you to use the “See more” menu, even if it’s still misbehaving.
The good news is that Microsoft are aware of the problem. They’re working on a fix.
Little glitches like this can be a nuisance when you and your team are trying to get things done.
Can we help you squeeze more productivity out of your applications? Get in touch.
18
Dec
2024
If you get a call claiming to be from Microsoft Teams support, think twice before doing what they ask.
There’s a new trend for scammers to pose as “help desk” staff, with the aim of tricking employees into letting them take over their devices.
This is part of a larger ransomware attack, where you’ll be denied access to your business data unless you make a hefty payment to get it back.
Recently, a notorious cyber crime group has taken this scam to a new level.
First, they’ll flood an employee’s inbox with so much spam that it becomes unusable. Then they swoop in with a phone call, pretending to be from IT support, offering to “fix” the problem.
They may ask your employee to install remote desktop software like AnyDesk or use built-in tools like Windows Quick Assist. Once they have access, they can move around your network, collect sensitive data, and launch ransomware on your devices.
Be warned – they don’t only reach out over the phone. They’ve also started setting up Teams accounts to make employees think they’re part of IT support.
They do this by choosing usernames like “Help Desk” and using fake Microsoft tenant domains such as “securityadminhelper.onmicrosoft .com”. Then they send one-to-one messages to employees, saying they need access to their device.
Ransomware attacks are serious business. Along with locking you out of your data, they can also shut down your operations, disrupt customer service, and potentially leak confidential information.
Recovering from a ransomware attack can be expensive, both in terms of paying the ransom and dealing with the aftermath. It can cause loss of revenue, damage your reputation, and it could even have legal consequences.
Make your team aware of this scam and encourage everyone to be cautious with any unsolicited support calls or Teams chats. And make sure everyone knows to check with your actual IT department first, if someone is asking to install software or gain access.
Also, if you use Microsoft Teams in your business, make sure it’s set up securely. Only allow external chats from trusted domains, and make sure chat logging is enabled.
If you want extra help safeguarding your setup, we can do that. Get in touch.
