20 Sep 2024

 
If you’ve ever had the misfortune of seeing the dreaded Blue Screen of Death (BSOD) on your computer, you know just how frustrating it can be. It’s that moment when your screen turns an ominous shade of blue, and you’re left wondering what went wrong and how much work you’ve just lost. 
 
For businesses, these crashes are more than just annoying – they can be disruptive and cost money.
 
Recent research highlights just how common BSODs have become, with one in 200 devices crashing under normal use. And it gets worse. During the recent CrowdStrike outage, that number shot up to one in ten devices. 
 
While the tech industry seems to be hit the hardest, with more than 15% of devices affected monthly, even sectors like healthcare and retail, which are less prone to these crashes, still get about 8-10% of devices displaying the dreaded blue screen.
 
So, what’s causing all these crashes? And more importantly, how can you reduce the risk of them happening in your business? 
 
The good news is that about half of these incidents are avoidable. 
 
The bad news is that many businesses simply don’t have the tools or strategies in place to prevent them.
 
One of the key takeaways from the study is that many BSODs are linked to a few common issues. Problematic hardware, poorly managed Windows updates, and misconfigured drivers for things like graphics cards, networks, and audio systems are among the top culprits. 
 
When these aren’t working properly, it can lead to system instability, which often manifests as a BSOD.
 
For business owners, this means taking a proactive approach to IT management is crucial. 
 
Instead of waiting for something to go wrong and then scrambling to fix it, businesses should focus on identifying potential problem areas before they lead to a crash. By monitoring the health of your devices and making sure that updates and drivers are properly managed, you can significantly reduce the likelihood of BSODs disrupting your operations.
 
The research suggests that with the right preventative measures, businesses could cut the number of BSOD incidents in half, reducing the occurrence to about one in 400 devices. This not only minimises downtime but also frees up your IT team to focus on more strategic tasks rather than constantly putting out fires.
 
Unfortunately, many businesses lack the necessary tools to identify these risks early on. In fact, most companies don’t even know which of their devices are at risk right now, let alone which ones might crash in the future. 
 
To move from a reactive approach to a proactive one, invest in tools that can provide insights into your IT systems. These tools allow you to make data-driven decisions, which can reduce costs, relieve employee stress, and ultimately increase productivity.
 
Better still, get experts to do it for you. Our approach is proactive IT management. This prevents problems before they can interrupt your work. 
 
Let us keep your business crash-free. Get in touch.
 
 
 
 
17 Sep 2024


Microsoft recently announced that all Azure sign-ins will soon require multi-factor authentication (MFA) to boost security. Even if you don’t use Azure, a cloud computing platform, this is something you should pay attention to. Because MFA is one of the simplest and most effective ways to protect your digital assets.

What is multi-factor authentication? Think of it like adding an extra security measure to the door of your business.

Normally, you log into your accounts with just a password. But passwords aren’t as safe as they used to be; cyber criminals are good at cracking them. MFA adds another layer of security. It’s like saying, “OK, you have the key, but I’m going to need to see some ID too.”

After entering your password, you’re asked to verify your identity a second time. This could be a code sent to your phone, a fingerprint scan, or a quick tap on an app like Microsoft Authenticator. It’s an extra step, but an important one. Even if someone manages to steal your password, they’d still need this second form of verification to get into your account. That’s a massive roadblock.

Yes, adding another step to your sign-in process might sound like a hassle. But the reality is, it’s a small inconvenience that can save you a lot of trouble down the road. Imagine the fallout if someone gained access to your sensitive business information. The cost of a breach, in terms of both money and reputation, is much higher than the few extra seconds it takes to use MFA.

There are a few different ways to set up MFA. Some people prefer getting a one-time passcode via text message, while others like the convenience of a push notification on their phone. Biometric options, like fingerprints or facial recognition, are also becoming more common. And for those who want something extra secure, there are physical security keys that plug into your computer.

Microsoft’s push for MFA with Azure is just the tip of the iceberg. The truth is this kind of security measure is a business security basic.

Need help setting this up and making it easy for your business? It’s what we do. Get in touch.

31 Aug 2024

 

If you’re like most people, you probably find system updates a hassle. They take ages and those big downloads eat up precious bandwidth and storage. 

Good news then: Microsoft is about to make your life a whole lot easier with the upcoming Windows 11 24H2 update. 
 
It’s introducing something called ‘checkpoint cumulative updates.’ That might sound a bit technical, but don’t worry – it’s simple and very beneficial. 
 
Normally, Windows gets its updates every month. These are known as cumulative updates, which bundle all the latest fixes and enhancements together. These bundles can be large and take a while to download and install.
 
The new checkpoint cumulative updates change this process. Instead of downloading a big update every time, your system will now receive smaller updates more frequently. These are tweaks to the last major update or checkpoint. 
 
So, what does this mean for your business? It’s great news… you’ll spend less time waiting for updates to finish so you can get back to work.
 
And, if you have a limited internet connection, smaller updates are a blessing. They use less bandwidth, so less chance of interrupting someone else’s video call.
 
The best part? All of this happens automatically through Windows Update. You don’t need to do anything differently. Your system will keep running smoothly, with most updates happening in the background. This seamless experience ensures that your work is not interrupted.
 
This isn’t the first time Microsoft has streamlined updates. When Windows 11 was first launched, Microsoft used new compression technology to reduce the size of updates by 40%. With the 24H2 update, they’re taking it a step further to ensure that your experience is even more efficient.
 
It’s also worth noting that while this new update system will be standard for Windows 11 and the upcoming Windows Server 2025, it’s less likely to be implemented for Windows 10, as that version is nearing its end of life. This means there’s even more incentive to upgrade your business to Windows 11 if you haven’t already.
 
Want to migrate to Windows 11 with zero hassle? We’re the people to talk to.
 
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