Successful server replacement for our client in the Print Industry

Due to an incompatibility with their latest Sage Accounts software, we’ve successfully replaced an ageing SBS Server for one of our clients operating in the Print Industry. Although their Sage software and data had to be housed locally, we utilised a number of Cloud products from our portfolio to provide a hybrid cloud solution.

The products utilised included Office 365 for email, Exclaimer Cloud for email signature management and marketing, Solarwinds Backup providing streamlined Cloud storage, Autotask for Remote Monitoring & Management, Splashtop for remote working, and Sophos Cloud with Web Content Filtering for endpoint security.

The project was planned in advance and implemented over the weekend enabling our client to be back up and running on their new system first thing this morning. Our after sales support team were on hand to provide advice and guidance to staff to ensure a smooth transition.

Testimonials

Partner, Law Firm

We first approached DPS as a potential provider for IT services before our new firm was created and right from the outset they have gone above and beyond to assist us. They worked tirelessly with the provider of our DMS to ensure this could be rolled out to us with no issues. We’ve expanded rapidly and DPS have been with us each step of the way, not only assisting when asked but making suggestions for ways of working that will help us on a day-to-day basis. I have personally found the way that DPS explain the technical aspects easy to understand, which was a great help when deciding what we needed for a start-up firm.

Whenever there has been a problem, we’ve contacted DPS through the support desk and any issues have been dealt with promptly. For any issues that have taken a bit more time to resolve (of which there have not many), we’ve been kept in the loop with progress so we know DPS are working in the background to resolve such problems. I have always found DPS to be professional and very easy to work with. I would not hesitate in recommending DPS.

Director, Strategic Marketing Company

Just wanted to say thanks for the upgrade work that you completed last week for us. The laptops are working really well and I’ve got to say that the experience is a real improvement. Thanks also for suggesting and implementing the SSD upgrade – the laptops are so much faster now!

I.T. Director, Shipping & Logistics Company

"... the whole system has proved very robust. DPS have always responded quickly and intelligently to our requirements. We have recommended DPS to several of our clients and have not been disappointed ..."